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Season 19 Winner

PPL PA
Mobile App

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Web Excellence Awards Winner, Season 19
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PPL Electric Utilities delivers safe, reliable and affordable electricity to more than 1.5 million homes and businesses across eastern and central Pennsylvania. Mindgrub partnered with the utility to build a native iOS and Android app that gives customers a secure, convenient way to manage accounts, pay bills and report outages. The app builds on the same proven framework behind PPL Corporation’s award-winning LG&E and KU app.

The team designed a personalized bill root screen, biometric-secured sign-in, real-time outage mapping through KUBRA and credit card payments through Paymentus, all built for customers with a wide range of technological comfort and accessibility needs.

The app has already reached 100K+ downloads and a 4.6-star rating in the App Store, giving PPL Electric Utilities a modern, always-on way to meet customers wherever they are.

> Kush Sinha (Product Manager, Mindgrub)
> Natalie Wood (Senior Product Designer, Mindgrub)
> Colleen Wynn (Senior Product Designer, Mindgrub)
> Chris Airey (Engineer, Mindgrub)
> Veljko Srdarevic (API Engineer, Mindgrub)
> Marcus Edwards (Staff Software Engineer (Mobile), Mindgrub)
> Cody Dillon (Software Engineer, Mindgrub)
> Raj Abedin (Quality Assurance Engineer, Mindgrub)
> Robert Koch (Director of Engineering (Mobile & R&D), Mindgrub)
> Karen Nickel (Director of Quality Assurance, Mindgrub)
> Matthew Glace (Director of Software Engineering, Mindgrub)
> Meagan Petri (Creative Director, Mindgrub)
> Laura Gousha (Engagement Director, Mindgrub)
> Andrew Dalton (VP of Professional Services, Mindgrub)
> Carolyn DeFalco (Project Manager, Mindgrub)

PPL PA Mobile App
PPL PA Mobile App by Mindgrub, screen 1

The 20th Web Excellence Awards

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