FAQ

Submitting your work to the Web Excellence Awards is a simple process that ensures recognition for your exceptional work. Here’s a step-by-step guide to help you along:

1. Start by visiting the submission page and completing the entry form. Provide all the necessary details, such as the title, URL, a brief description, and any other relevant information.
2. Once you’ve filled out the required information, choose the most appropriate category or categories for your entry. In the following step, provide accurate and complete contact and address details. Ensuring their accuracy is vital, as the Web Excellence Awards will not be held responsible for any issues arising from incorrect information.
3. Take a moment to review all the provided information before proceeding to the checkout. If everything is accurate and complete, submit your entry and proceed to the secure payment screen.
4. To process the payment, you will be redirected to our trusted payment service provider (Stripe, Inc.). Safely provide the necessary payment information and ensure that the payment has been completed successfully.
5. Upon successfully completing the payment, expect a confirmation email with detailed information about your submission and a receipt for your payment.
6. It is recommended to keep a record of your submission details, including any confirmation emails or transaction receipts. This will help you track your submission and provide a reference in case you need to make updates or have inquiries.

Please note that specific submission steps and requirements may vary based on the Web Excellence Awards’ current procedures and guidelines. For the most accurate and up-to-date information regarding the submission process, it’s essential to refer to the official entry page and any provided instructions on the website.

The competition is open to individuals and organizations from all over the world that create websites, digital media content, marketing and advertising campaigns, social media projects, and related work. Designers, agencies, and companies of every size are welcome, and every entry is judged against the same published criteria, regardless of company size or project budget. Individuals who enter in their own name must be at least 18 years old.

The entry fee is €90.00 per category. If you enter the same project in several categories, the fee applies to each category. Payments are processed securely by our payment provider, Stripe. We accept major credit cards and other payment methods, which may vary depending on your location. Prices are final.

You have the flexibility to select the most suitable category or categories for your entry. We provide six primary categories: Websites, Advertising & Marketing, Apps & Mobile, Social Media, Video & Podcast, and Features & Design.

Ultimately, the decision of which category to choose rests with you, enabling you to present your work in the most appropriate context within our competition. We strongly encourage you to carefully consider and select the category that best accentuates the strengths and distinctiveness of your submission.

We encourage you to enter your work in every category that fits it. Each category is judged separately, so a project can win in more than one. It is important to note that our esteemed judges retain the right to reassign entries to different categories if it becomes evident that a different category would be a more suitable fit.

The group tells us what kind of work is being judged: a website, a campaign, a social media account, an app and so on. The category then describes its field or focus. That is why categories with the same name in different groups are separate awards.

For example, SEO in the Website group is for the websites of agencies, consultants and companies that provide SEO services. SEO in Advertising & Marketing is for SEO projects and campaigns, judged on their strategy, execution and results in organic visibility and traffic.

If your project fits both, you can enter it in both. Each category is judged and awarded separately. You can read the description of every category on our Categories page.

Yes. If you submitted a project to a past Web Excellence Awards competition, you can enter it again in the current one and give it another chance to shine.

Yes. By entering, you confirm that the work is original and that you own it or have permission from your client or other relevant parties to submit it. We do not ask for any documents as proof. If you or your client would like a winning project removed, contact us at info@we-awards.com or by using our contact form. We first confirm that the request comes from you or your client, and then remove the project, usually within 5 business days. Whether a removed project is published again is our decision. A removal does not entitle you to a refund of the entry fee.

The Web Excellence Awards has implemented specific terms and conditions to uphold fairness and integrity throughout the competition. By submitting an entry, you acknowledge and agree to the following:

• All entries must be original, and entrants must either own the submitted work or possess the necessary permissions from relevant parties to enter the work, with all rights granted herein.
• Failure to have the required rights for an entry will make it ineligible for the competition.
• The Web Excellence Awards cannot be held responsible for any copyright infringement related to the submitted entries.
• By submitting an entry, you grant the Web Excellence Awards the right to use all materials and information for exhibition and publication across various mediums and networks, including other websites and platforms than our owned channels.
• Ensuring timely submission, meeting eligibility requirements, and payment of the entry fee, as outlined in our guidelines, will ensure that your entry is reviewed and considered for an award. However, please note that successful payment does not guarantee selection as the winner.
• The announcement of the awards will be made at the sole discretion of the Web Excellence Awards. Once the official announcement is released, winners will have the privilege to celebrate their achievements and share their success with the world.

We sincerely appreciate your understanding and compliance with these terms and conditions, as they are essential to maintain the fairness and credibility of the Web Excellence Awards.

We gladly accept entries in multiple languages. Here’s how we handle entries across different categories:

Website: If your website has an English version, we highly recommend providing it. For foreign language websites evaluated by English-speaking judges, we will make use of online translation services.

Advertising & Marketing: For entries in languages other than English, we suggest including an English translation or explanation within your brief, case study, or other relevant materials. This will ensure clarity and understanding across our judges.

Video & Podcast: To ensure the optimal evaluation process for non-English video and podcast content, kindly consider options such as dubbing, adding English subtitles, or providing English transcriptions. This enables broader accessibility and enhances content comprehension.

Social Media: If an English version of your social media account exists, it is advisable to include that. In case English-speaking judges review foreign language social media entries, we may utilize online translation services or rely on the native translation features provided by the platforms.

Apps & Mobile: If you have an English version of your app, we strongly recommend submitting it. In situations where English-speaking judges review foreign language mobile sites, we may utilize online translation services.

Features & Design: If your website has an English version, we highly recommend providing it. For foreign language websites evaluated by English-speaking judges, we will make use of online translation services.

Our goal is to accommodate entries in different languages and ensure a fair evaluation process for all submissions. If you have any questions or concerns regarding non-English entries, please don’t hesitate to contact us at info@we-awards.com or by using our contact form.

Please be aware that we do not accept direct file uploads through the submission form for security reasons. Instead, we kindly ask you to upload your files to a cloud service like Google Drive or Dropbox or host them on your website. Afterward, please share the corresponding link with us in the entry form. It is important to ensure that the links remain accessible and active until the winners’ announcement. This will allow you to showcase your work more effectively and provide our judges with a comprehensive understanding. Thank you for your understanding and cooperation.

Yes. Include the login details the judges need in your entry form, and make sure the link stays active and accessible until the winners are announced.

Yes. If your entry contains information that should not be published, please mark it clearly in the description or teaser text of your entry, or let us know at info@we-awards.com or by using our contact form. We will keep that information out of anything we publish.

All correspondence about an entry goes to the contact person named in the entry form, and only that person can request changes. To edit an entry before entries close, or to withdraw it, the contact person can reach us at info@we-awards.com or by using our contact form.

You can edit your submission, but please keep the following conditions in mind. Any information or details regarding your entry can be modified by contacting us at info@we-awards.com or by using our contact form. However, please note that changes are guaranteed only until entries for the season close, including any extended deadline. After that, we may still be able to accept a correction before judging begins, but we cannot promise it. If you have any updates or adjustments to make, we recommend reaching out to us as soon as possible to ensure your changes can be accommodated.

You can make changes to your entry until entries for the season close, including any extended deadline. You can withdraw your entry and receive a full refund of the entry fee until entries close. To do so, the contact person can write to us at info@we-awards.com or by using our contact form. After that, entry fees are non-refundable, including if an entry is not awarded. Approved refunds are processed within 5 business days, and you will receive an email notification.

Winner trophies and certificates are made to order with the details you enter, so they cannot be cancelled or returned once ordered. If an item is faulty, or does not match your order because of a printing or engraving error on our part, we replace it free of charge. We also replace it free of charge if a parcel is lost or damaged in transit. Please report damage within 7 days of delivery, with photos of the item and its packaging, and a parcel that has not arrived within 30 days of dispatch, by email at info@we-awards.com or by using our contact form.

We appreciate your understanding and cooperation in adhering to our refund policy.

Each entry is evaluated by industry professionals from diverse backgrounds, who score it against these criteria:

• Innovation and creativity
• Functionality and usability
• Content and overall user experience
• Visual design and aesthetics
• Technical quality and performance
• Overall experience and impact

The judging committee makes the final decision on the winners, and all of its decisions are final.

Yes. A category may have several winners, or no winner at all.

Unfortunately, we are unable to provide personalized feedback for submitted entries. Given the considerable number of entries we receive, it is not feasible to offer individual evaluations or scores to participants.

Yes, we welcome your ideas. We continuously review and update our categories, and suggestions from our community help us keep them relevant. Send your suggestion to info@we-awards.com or by using our contact form.

Deadlines and announcement dates change with each season. To stay up to date, subscribe to our newsletter.

All entrants are notified by email as soon as the winners are announced. Winners also receive a personal link in their winner notification email to claim their complimentary certificates.

Winners of the Web Excellence Awards will be provided with logos, winner badges and ready-made social media posts on our Publicity Tools page, and can claim one complimentary certificate for each category win, using the personal link in their winner notification email before the free certificate period ends. An entry that wins in multiple categories receives a certificate for each win. Additional and customized certificates are available for purchase to share accomplishments with clients or colleagues.

Our winners also have the exclusive opportunity to buy unique hand-made trophies in wood and steel to proudly display and commemorate their achievements. This recognition is a testament to their commitment to setting new industry standards of excellence.

The winners’ certificates provided by the Web Excellence Awards encapsulate key details of the achievement. Each certificate proudly displays the recipient’s company or designer name alongside the main and sub-categories in which the award was earned. Furthermore, the title of the winning project is prominently featured, adding depth to the acknowledgement of accomplishment. For website submissions, the URL may also be included, enhancing the recognition of digital excellence.

Should winners desire further recognition or wish to share their success with their contacts, they have the option to purchase additional customized certificates through our store page, which is exclusively shared with winners, enabling them to showcase their achievements with pride and distinction.

Yes. Every winner has a page on our website that links to the winning project and to the website of the agency or creator behind it.

Yes. Winners receive a link to our publicity kit in their winner notification email. It includes the Web Excellence Awards logos, winner badges for your website, and ready-made social media posts to help you share your achievement.

Yes. To recognize everyone who contributed to a winning project, additional trophies and certificates are available for purchase through our store, which is shared exclusively with winners. Trophies and certificates are available only for projects that won the Web Excellence Awards. If an order does not match our winner records, it will be cancelled and the full amount refunded.

Each Web Excellence Awards trophy and certificate is carefully crafted to meet your specifications. To maintain fairness and efficiency in our production process, we prioritize orders based on when they are received. Trophies ordered within the first 4 weeks after the winners’ announcement are dispatched within 8 to 10 weeks of the order date.

Trophies ordered later are added to our next production batch and are dispatched within 10 to 12 weeks of the order date. If your order will take longer, we will let you know by email.

Certificates ordered during the free certificate period ship within one week after the period ends. Certificates ordered later ship within one week of the order date.

Trophies are shipped tracked and insured: once your trophy order has been shipped, you will receive an email with its tracking details. Certificates are sent by standard post without tracking.

If a shipment cannot be delivered and is returned to us, we send it again at your cost. If it is lost on its way back to us, we are not responsible for that loss, and producing and reshipping a replacement will be at your cost. Neither applies if the failed delivery was due to our own error, such as an incorrect address we provided.

Each trophy is hand-made and custom-produced by our manufacturer. Trophies are produced in batches and shipped from Europe. Once your order has been dispatched, you will receive an email with tracking details.

The Web Excellence Awards is not responsible for changes made to a winning site after its appearance on our website. If a winning site, in its current form, no longer meets our standards and criteria, it may be removed from our winners database.

All winning projects are listed in our Winners gallery, where you can browse them by season and category. Our Directory lists the agencies, studios, and creators behind the winning work, each with its own page.

Yes. The Winners Dataset is an open, structured record of every winning project: the project, the entrant behind it (an agency, a studio or an individual), the award categories, country, and season. You can download it as CSV or JSON and reuse it under the Creative Commons Attribution 4.0 (CC BY 4.0) license, with credit to the Web Excellence Awards.

The Web Excellence Awards assumes no responsibility for the information and content provided on any of our winners’ materials or websites, including alterations made to winning sites after their appearance on our platform, or plagiarism and copyright infringements.

If you come across an instance of plagiarism associated with our content, please gather sufficient evidence to support your claim. This evidence may include links or references to the original work, timestamps, and any other pertinent information.

Once you have gathered enough evidence, kindly send us a detailed message at info@we-awards.com or through our contact form to report the issue. Ensure that your message is clear, concise, and includes the observed issues along with all collected evidence. Please also provide your contact information so that our team can reach out to you for any further information or clarification, if necessary.

Reporting cases of plagiarism helps uphold the integrity of competitions such as the Web Excellence Awards, ensuring that original creators receive the recognition they deserve. Your vigilance in reporting such issues is highly appreciated and contributes to maintaining ethical standards within the web design community.

We are not currently hosting any physical or online events that require your attendance. The winners of the Web Excellence Awards are announced and promoted through various online channels. Make sure to subscribe to our newsletter to stay informed about our future events and updates.

To be eligible for a prestigious position on our judging panel, please visit our “Become a Judge” page and complete the application form. We will carefully assess your qualifications and promptly contact you when a judge position becomes available.