Terms & Conditions

By accessing our website and utilizing our services, you acknowledge and agree to be bound by the following terms and conditions. If you disagree with these terms, we kindly ask you to exit the website immediately and refrain from using our services. Any changes to this policy will be published on this page. By accessing our website after such changes have been posted, you indicate your acceptance of the revised policy. We encourage you to review this page regularly to ensure you are aware of our terms and conditions.

The Web Excellence Awards does not provide any guarantee regarding the accuracy, reliability, or continuity of the information on this website. The content and services offered on this website are intended solely for general purposes and do not address individual requirements.

All material on this website is the exclusive property of the Web Excellence Awards. All rights are reserved, and any unauthorized use or reproduction is strictly prohibited. Our content may not be used for commercial purposes unless expressly authorized by the Web Excellence Awards. This does not apply where we say otherwise, such as the open Winners Dataset (CC BY 4.0) and the logos and badges we provide to winners in our Publicity Tools.

The websites featured on our site remain the intellectual property of their respective creators. However, by submitting a site, you grant us permission to publish it on our site and reproduce it in other publications produced by the Web Excellence Awards.

The Web Excellence Awards assumes no responsibility for the information and/or content provided on any of our winners’ websites.

The Web Excellence Awards assumes no responsibility for alterations made to any winning site after its appearance on the Web Excellence Awards. Modified designs and/or content may be promptly removed from our database if it is determined that the site, in its current form, does not meet our standards and criteria.

The competition is open to individuals and organizations. Individuals who enter in their own name must be at least 18 years old.

The Web Excellence Awards assumes all entries are original and the entrant either owns the work or has permission from a client or other appropriate party to enter the work, with all rights granted therein. If an entrant without such rights submits a site, the entrant will not be eligible for the competition. The Web Excellence Awards are not liable for any copyright infringement on the entrant’s part. Submission of any entry acknowledges the right of The Web Excellence Awards to use it for exhibition and publication in any medium. This includes the winners pages and the directory on our website, our social media channels, our publicity materials and the open Winners Dataset, which is published under the Creative Commons Attribution 4.0 license. If the entrant or the owner of a published project, such as the entrant's client, asks us to remove it, we first confirm that the request comes from them and then remove it, usually within 5 business days. Whether a removed project is published again is at our discretion. A removal does not entitle the entrant to a refund of the entry fee.

If your entry lists people, such as team members, freelancers or partners, you confirm that you have told them that their name, role and any link you provide will be published on our website, in our winner announcements and in related materials if your entry wins, and that they have agreed to this. If a credited person asks you to remove or correct a credit, you will tell us. We may remove any credit at the request of the person named. You will hold us harmless from claims arising from credits you supplied without permission.

Timely submission of an entry meeting the eligibility requirements and payment of the entry fee as stated herein ensures that an entry will be reviewed and considered for recognition. No other representation or warranty is made by The Web Excellence Awards concerning entries, and all implied warranties are hereby expressly disclaimed.

If an entry receives an award, the manner and details of announcing the award are strictly within the discretion of The Web Excellence Awards. Entrants understand that all awards may not be given or publicized similarly.

Entry fees are used to minimize the entry of low-quality projects and promote our winners in multiple channels. Discount codes are applied at checkout as described in our Guidelines. Prices are final. Entries for the season close at the end of the deadline day shown on the entry page, in the UTC−11 time zone; if we extend the deadline, the extended date applies. You can change your entry after submitting it until entries for the season close, including any extended deadline. After that, we may still accept a correction before judging begins, but we cannot promise it, and we are not responsible for incorrect entries.

You can withdraw your entry and receive a full refund of the entry fee at any time until entries for the season close, including any extended deadline, by email at info@we-awards.com or by using our contact form. After that, entry fees are non-refundable, including if an entry is not awarded or is disqualified for breaching these terms. If we cancel the competition, we refund the entry fee in full. Nothing in these terms limits any rights you have under mandatory consumer law.

Winners of the Web Excellence Awards can claim one complimentary certificate for each category win, using the personal link in their winner notification email before the free certificate period ends, and can purchase additional and customized certificates to share their accomplishments with their clients or colleagues. After the free certificate period ends, complimentary certificates are no longer available, and certificates can only be purchased. The free certificate period lasts four weeks, unless we extend it: it ends at 23:59 Zurich time on the 27th day after the day the winners are announced. The exact date is shown in your winner email and on the certificate order page. Winners also have the exclusive opportunity to buy unique hand-made trophies in wood and steel to display and commemorate their achievements proudly. Trophies and certificates are available only for projects that won the Web Excellence Awards. If an order does not match our winner records, it will be cancelled and the full amount refunded. Trophies and certificates are made to order and engraved or printed with the details you provide, so orders cannot be cancelled or returned once placed, and the statutory right of withdrawal for consumers does not apply, where the law allows this exclusion. Please check names and titles carefully, as we reproduce them exactly as entered. If an item is faulty, or does not match your order because of a printing or engraving error on our part, we replace it free of charge. Trophies are produced in batches and shipped from Europe. Orders shipped to another country may be subject to import duties, taxes and customs fees, which are paid by the recipient. Trophies ordered within the first 4 weeks after the announcement of the winners are dispatched within 8 to 10 weeks of the order date. Trophies ordered later are added to our next production batch and are dispatched within 10 to 12 weeks of the order date. If your order will take longer, we will let you know by email. Certificates ordered during the free certificate period ship within one week after the period ends. Certificates ordered later ship within one week of the order date. We appreciate your patience and understanding and assure you that the final product will be worth the wait. Once your trophy order has been dispatched, you will receive an email with its tracking details. Certificates are sent by standard post without tracking.

We ship to the address you provide. Trophies are shipped tracked and insured. If a parcel is lost or damaged in transit, we replace it free of charge. Please report damage within 7 days of delivery, with photos of the item and its packaging, and a parcel that has not arrived within 30 days of dispatch, by email at info@we-awards.com or by using our contact form. If a delivery fails for a reason on the recipient's side, for example an incorrect or incomplete address, refusal of the parcel, not collecting it within the carrier's holding period or not paying import charges, and the parcel is returned to us, we contact you and send it again once you have paid the new shipping cost. If the parcel is lost on its way back to us after such a failed delivery, you pay for the replacement and its shipping, as far as the mandatory law of your country of residence allows.

We are liable without limitation for damage caused intentionally or through gross negligence, for death or personal injury, and wherever mandatory law, including product liability law, does not allow a limitation. In all other cases, our liability is limited to foreseeable damage typical for the contract and, in total, to the amount you paid for the entry or order concerned; we are not liable for indirect or consequential loss, such as lost profits, lost business or lost data. We do not guarantee that the website is always available. Jury decisions on awards are final within the competition rules. Nothing in these terms limits your statutory rights as a consumer, including your rights if goods are faulty.

These terms are governed by Swiss law, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG). If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you have your habitual residence. The courts of Basel-Stadt, Switzerland, have jurisdiction. If you are a consumer, you may also bring proceedings in the courts of your country of residence, and we may bring proceedings against you only in those courts.