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Season 14 Winner

Melbourne Airport Wayfinder

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Web Excellence Awards Winner, Season 14
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Melbourne Airport is Australia’s second busiest international airport and a prominent gateway for both domestic and international travellers. In line with its commitment to providing a world-class passenger experience, the airport recognised the need to streamline navigation within the airport environment. Melbourne Airport’s new wayfinding system provides travellers with a faster, more efficient airport experience. The wayfinder guides passengers seamlessly through the airport, whether they are arriving by car, seeking directions within the terminal, exploring retail and dining options, or accessing essential amenities.

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