Children’s Wisconsin, a nationally ranked pediatric acute care children’s hospital, developed a branded, EHR-integrated mobile app to enhance brand loyalty and provide a cohesive experience. This unique application offers a comprehensive one-stop-shop experience, including symptom-checking services, video visits, appointment scheduling, and more. Now, users can:
1. Connect with clinics conveniently through calling, texting, or scheduling.
2. Utilize symptom checking to determine appropriate care locations.
3. Reserve spots at any of CW’s urgent care facilities.
4. Conduct video visits with physicians.
Optimizing user experience, the app seamlessly integrates MyChart’s mobile platform for effortless access to medical records and appointments. Custom scheduling, synchronized with Epic, simplifies processes for patients and healthcare providers. Virtual visit capabilities through Zoom further enhance convenience for remote consultations. Overall, the Children’s Wisconsin mobile app is a 5-star rated experience that allows parents to manage their children’s health in one place.