The Presbyterian Church (USA) faced a fragmented online presence, with seven websites serving various ministries, resources, and constituents. This siloed structure made it difficult for users to efficiently access essential worship tools, educational materials, and church policies. PC(USA) needed a unified, modern platform with improved search capabilities, multilingual support, and intuitive navigation to better serve its diverse audience.
The launch of pcusa.org transforms the church’s digital experience, consolidating multiple sites into a single, dynamic platform. APAX Software partnered with the Administrative Services Group (ASG) and key stakeholders to create a seamless website that enhances accessibility, engagement, and usability. The new site features an intelligent, self-learning search function that helps users quickly locate worship materials, policies, and resources. A flexible content management system (CMS) allows internal teams to update content efficiently and respond to evolving user needs. With multilingual support in English, Spanish, and Korean, the platform ensures inclusivity for all members. The redesigned site architecture also offers intuitive navigation, enabling worship leaders, mid-council leaders, and laypeople to find essential information effortlessly.
By uniting its digital presence, pcusa.org strengthens the church’s mission by connecting members with the tools and resources they need to serve their congregations and communities more effectively.
