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Season 18 Winner

National Cherry Blossom Festival
Official Website

For winners
Web Excellence Awards Winner, Season 18
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The NCBF site is built for people already on their way to the festival. Mobile-first by design and deployed as a Progressive Web App, it gives attendees real-time access to everything they need on the ground – interactive maps, full event schedules, and live integrations with SpotHero for parking, Lime for scooter access, and the DC Metro system. Getting there and navigating the experience flows entirely through this platform.

Sponsors are architected into the experience, not appended to it. Logo placements and partner touchpoints carry link tracking so the NCBF team can bring real engagement data to sponsor conversations – not just impressions.

An AI-powered bot handles the volume of visitor questions that would otherwise land on a lean nonprofit staff – routing users to events, transportation options, accessibility resources, and logistical answers automatically. It is already diverting significant traffic toward the right destinations and measurably reducing inbound support requests.

If you are reviewing this entry during or just after the festival window (late March through mid-April), you are seeing the site at full capacity. That context matters – and it was built for exactly that moment.

The 20th Web Excellence Awards

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Enter your best work in the 20th Web Excellence Awards.

Deadline: December 11, 2026 30 days left