Web Excellence Awards
Public Services
For all kinds of apps of public authorities and public service providers.
3 winners in Public Services, recognized by the Web Excellence Awards.
Activis has revolutionized citizen engagement in Saint-Lin-Laurentides by developing an AI chatbot, providing 24/7 access to municipal information. This initiative marks a significant advancement in using technology to enhance municipal service responsiveness and efficiency. The chatbot was meticulously designed with a comprehensive knowledge base, constructed in collaboration with various city
Climate change is causing more extreme weather events, and communities are routinely being devastated by these tragic disasters. American Red Cross has worked for decades to get that life-saving information into people’s hands for emergency preparedness. However, their methods of pamphlets and training just weren’t having the impact they would
COVID Safe travel notifications released through the Opal Travel App are part of Transports’ coordinated response to help customers travel safely, by proactively informing customers in advance if physical distancing is possible on their regular service. Eligible Opal card and train customers are invited to opt in based on their