Season 11 Winner

Stay Housed LA

by Urban Insight

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11

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After conducting user research with tenants, staff, and online respondents, Urban Insight redesigned SHLA’s website with a mobile-first design to cater to its diverse audience. The team focused on building a robust, database-powered website with user-friendly and accessible interfaces. The site now features multi-language support and legal resources, event registrations, and legal service applications. Users can enter their info and get paired to a custom legal resource based on location.